Wangprom Herb Company Limited places great importance on protecting your personal information. This privacy policy explains the guidelines for collecting, using, or disclosing personal information. Including various rights of the owner of personal data. According to the personal data protection law.

Collection of personal information

We collect personal information received directly from you through the following.

• Purchasing Information
• Phone Number
• Email

Types of personal information collected

Personal information Such as first name, last name, age, date of birth, etc.
Contact information เ Such as address, telephone number, email, etc.
Technical information Such as IP address, Cookie ID, website usage history (Activity Log), etc.
Other information such as pictures, moving images and any other information that is considered personal information according to personal data protection laws.

Youth

If you are under 20 years of age or have limited legal capacity. We may collect, use or disclose your personal information. We may require your parent or guardian's consent. or there is a legal reason that allows it to be done If we become aware that personal information has been collected from a minor without parental or guardian consent. We will proceed to delete that information from our servers.

How to store personal information

We will maintain your personal information in paper and electronic form.
We store your personal information in the databases of local and/or international server providers.

Processing of personal data

We will collect, use or disclose your personal information for the following purposes.

• To improve products, services, or user experience
• For internal management of the company
• For marketing and promotional purposes
• For after-sales service
• To collect feedback
• To comply with the terms and conditions.
• To comply with laws and regulations of government agencies.

Disclosure of personal information

We may disclose your personal information to others with your consent or as otherwise permitted by law. We may disclose some of your personal information to our service providers as necessary to carry out various tasks, such as payments, marketing, product or service development, etc. The service providers will have their own privacy policies.

Personal data storage period

We will retain your personal information for the necessary period of time while you are a customer or relationship with us. or throughout the period necessary to achieve the objectives related to this policy. It may be necessary to retain it further if required by law. We will delete, destroy or anonymize your personally identifiable information. When such information is no longer necessary or at the end of the period.

Rights of the owner of personal data

Under the Personal Data Protection Law You have the right to do the following:

Right to withdraw consent If you have given your consent We will collect, use or disclose your personal information. You have the right to withdraw your consent at any time.

Right to access You have the right to request access to your personal information which is our responsibility and to request that we make a copy of that information for you. Including asking us to disclose how we obtained your personal information.

Right to data portability You have the right to receive your personal data in cases where we have prepared it in a format that can be read or used by an automatic tool or device and can use or disclose the personal data. automatic method Including the right to request that we send or transfer personal data in such form to another data controller when possible. and have the right to request personal information or transfer personal data in such form directly to another data controller. unless unable to proceed due to technical reasons

Right to object You have the right to object to the collection, use or disclosure of your personal information at any time. If the collection, use, or disclosure of your personal data is carried out in order to carry out operations that are necessary under our legitimate interests or those of another person or legal entity. To carry out missions for the public benefit The objection must not go beyond what you reasonably can.

Right to erasure/destruction You have the right to request that your personal data be erased or destroyed or that your personal data be anonymized. If you believe that your personal information has been unlawfully collected, used or disclosed. or consider that we do not need to keep it for the purposes related to this policy or when you have exercised the right to withdraw consent or exercised the right to object as stated above.

Right to restriction of processing You have the right to request a temporary suspension of the use of your personal data in cases where we are investigating your request for the right to correct personal data or your right to object. or in any other cases where we do not need to use the information and must delete or destroy your personal information in accordance with relevant laws. Instead, you have asked us to suspend use of the information.

Right to rectification You have the right to request correction of your personal information to be accurate, current, complete and not misleading.

Right to lodge a complaint You have the right to complain to the relevant legal authority. If you believe that the collection, use or disclosure of your personal information It is an act in a manner that violates or fails to comply with relevant laws. You can exercise your rights as the owner of personal data above. By contacting our Personal Data Protection Officer according to the details at the end of this policy. We will notify you of the results within 30 days from the date we receive your request to exercise your rights. According to the form or method that we specify. In the event that we reject your request, we will inform you of the reason for the rejection through various channels such as text message (SMS), email, telephone, letter, etc.

Advertising and marketing

We may send information or newsletters to your email. Its purpose is to offer you something interesting. If you no longer wish to receive communications from us via email, you can click "unsubscribe" on the email link or contact us via email.

Cookies

To make your user experience more complete and efficient, we use Cookies or similar technologies. To develop access to products or services suitable advertising and track your usage We use cookies to identify and track website users and their access to our website. If you do not want cookies to be placed on your computer. You can set your browser to refuse cookies before using our website.

Notification of personal data breach

In the event that there is a violation of your personal information. We will notify the Office of the Personal Data Protection Commission as much as we can without delay within 72 hours from becoming aware of the incident. Where the breach has a high risk of adversely affecting your rights and freedoms. We will notify you of violations and provide remedies without delay through various channels such as website, text message (SMS), email, phone call, letter, etc.

Changes to the Privacy Policy

We may change this policy from time to time. You can know the revised terms and conditions of this policy through our website. This policy was last revised and is effective as of September 9, 2022.

Privacy policies of other websites

This Privacy Policy applies only to the offering of products, services and use of the website to our customers. If you visit another website even through our website. Protection of personal information will be in accordance with the privacy policy of that website. which we are not involved.

Contact details

If you would like to inquire about this privacy policy Including requesting to exercise various rights, you can contact us or our Personal Data Protection Officer as follows.

Personal data controller
Wangprom Herb Company
17/9 Moo.5 Rai Khing Subdistrict, Sam Phran District, Nakhon Pathom Province
โทร: +6685-700-5525
E-mail: [email protected]